![]() ![]() (I'm sure this is plus tax and plus other fees.) After searching online for this deal, the closest I can find to the mailer is the following URL, although I don't know if there are any differences between the mailer and the web offer. Receive $100 Amazon Gift Card if you sign up by Internet 300 customers will get three free months ($45 value), Internet 500 will receive six free months ($90 value), and Gig customers will get a full year of HBO Max for free ($180 value).Altice One 200mbps Fiber Internet with 220+ TV Channels for $64.99 per month PRICE FOR LIFE. Lastly, new customers for Internet 300 or above will get several free months of HBO Max. Second, when you sign up for Suddenlink home internet service, you'll be eligible to get 12 months of phone service for $5 per month if you add Optimum Mobile. First, all online orders for Internet 300 or above receive a free Wi-Fi Extender, free installation - standard installation typically runs $99 - and a Visa Prepaid Card (from $50-$200, depending on the plan you choose). At present, Suddenlink has a handful of limited-time offers available. Perhaps in response to those downturns in customer satisfaction measurements, Suddenlink is trying to offer more consumer-friendly practices. Suddenlink deals and promos try to sweeten the pot When many of us are leaning on our home connections more than ever, it's disheartening to see these numbers trending down for Suddenlink. However, Suddenlink's 621 points out of a possible 1,000 were well below the regional average of 727 and, continuing the theme from the ACSI report, were below the numbers it earned the previous year. Power, where Suddenlink escaped the bottom spot in the South region. Things went slightly better, relatively speaking, over at J.D. ![]() That's down 4% from the previous year (which itself had been a previous low) and a stunning 11 points below the industry average. In fact, for 2022, Suddenlink notched 53 out of 100, dead last among qualifying ISPs in the survey. But since that time, the numbers have been dropping every year. Suddenlink received a customer satisfaction score of 66 out of 100, which was 2 points higher than the industry average. In 2017, Suddenlink earned its highest score in the American Customer Satisfaction Index survey of ISPs nationwide. Suddenlink customer satisfaction numbers are going the wrong way You'll find that most ISPs charge around $15 a month for their modem/router combo. Before 2022, Suddenlink's Wi-Fi equipment rental fee for the Altice Gateway was $10 a month, which, at the time, was a tad lower than most providers. Great news for customers: Suddenlink no longer charges an additional equipment fee. Unlike some providers, Suddenlink doesn't trap you by locking you into a term agreement that forces you into a higher rate or threatens a major fee if you break that contract.Ī Suddenlink spokesperson told CNET that its customers would receive notice of the new rate 30 days before the promo period's expiration: "The exact rate change at the end of the first 12 months varies depending on product mix and offer, and we also provide additional promotional credits at the end of the initial 12 month period to minimize the rate increase for customers." Additional Suddenlink fees That said, I can feel your question coming: So, what's the catch? It's not really a catch but a common ISP practice: Like most internet providers, Suddenlink bumps up its prices after your first 12 months of service. ![]()
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